Shipping Policy

• Where we ship: United States addresses only, including APO/FPO where the carrier allows. We do not ship internationally.
• Who ships: Your products are decorated and shipped directly by our US production partners, in plain packaging with no supplier branding. Orders containing items from different partners may arrive in separate packages.
• Timing: Each product page shows its standard production time, which starts after proof approval and payment. Transit time is added on top. Your order confirmation shows your estimated ship date.
• Cost: All our standard orders include free shipping to one location in the domestic USA. Rush orders are charged at different rates according to required date.
• Tracking: We email tracking as soon as each package ships, and text it to you if you opted in to texts.
• Check your delivery: Please count and inspect your order on arrival, and tell us within 7 days of delivery about any damage or shortage (see Returns).
• Wrong address: If an address you provided is wrong, we will try to redirect the shipment, but re-delivery charges are the customer's responsibility.